Nirvana Grand

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RefundPolicy

Refund Policy

 

Effective Date: January 18, 2026

Hotel Name: Nirvana Grand Hotel & Resort

Address: Gaya-Dobhi Road, Opposite Delhi Public School, Bodh Gaya – 823004, Gaya, Bihar, India

Contact: +91-90316-65963

Email: info@nirvanagrand.in

 

  1. Refund Eligibility

Refunds depend on the rate plan, booking source, and cancellation timeline. Some bookings may be non-refundable.

 

  1. Prepaid Bookings

Prepaid or advance purchase bookings may not be eligible for refund unless stated otherwise in the rate plan terms.

 

  1. Refund Processing Time

Eligible refunds will be processed within 7-14 business days through the original mode of payment. Processing time may vary based on payment provider policies.

 

  1. No-Show Policy

No-shows are typically non-refundable and may result in full retention charges.

 

  1. Third-Party Bookings

Bookings made through OTAs or travel partners must follow their refund policies. The Hotel cannot modify or override third-party refund rules.

 

  1. Force Majeure

Refund exceptions may be considered in events of natural disaster, government restrictions, or emergencies at the discretion of the Hotel.

 

  1. Contact for Refund Queries

For refund-related concerns, contact:

Email: info@nirvanagrand.in